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R D S Associates, Inc. Business Book Press is a BBB Accredited Business. Click for the BBB Business Review of this Computer Software Publishers & Developers in Niantic CT

RDS Associates, Inc.

BusinessBookPress.com - BizPricer.com


Because of the bookstore-quality of our products, the BusinessBookPress.com and BizPricer.com experience an extremely low return-rate for our books and publications, but occasionally a customer wishes to return their purchase. We want all of our customers to be completely happy and accordingly, we offer a conditional 30 day guarantee of satisfaction with our books and publications under the following terms and conditions:

RDS Associates, Inc., doing business as BusinessBookPress.com and/or BizPricer.com, will refund the purchase price of any book or publication purchased from us if it's returned within 30 days of the purchase date, in accordance with the details listed below. The details and restrictions of this guarantee are as follows:

Hardcopy Products Shipped to You:

The book or publication must be undamaged and in good and resalable condition and returned within a 30 day period starting on the date of the order shipment to you. Although we typically do not offer purchase incentives, if any incentives were provided with the purchase they must also be returned in undamaged and resalable condition. The refund will be limited to the purchase price of the product only, less a 20% re-stocking fee, and will not include our charge for shipping the book or publication to you or your cost in returning it to us.We will promptly make a refund (within 2 business days), by a credit to your charge card. Mail the item you wish to return to:

Returns
RDS Associates, Inc.
41 Brainard Road
Niantic, CT 06357

Customers outside of the U.S. please note: This Guarantee does not apply to purchases made from and shipped/mailed to countries outside of the United States. We have successfully shipped our products to over 80 countries but we can not assume the responsibility for lost or damaged goods in your country. Accordingly, the foreign purchaser is hereby notified that all purchases are at their own risk and no refunds of any kind will be made. However, whenever possible, the shipment will be insured to minimize any risk to the customer.

New Editions and/or New Software Versions:

From time to time, we may add new editions of books and/or new software versions for sale on our website. We will not update, upgrade or replace the older edition/version of these products free of charge although we may, at our discretion, offer the latest editions/versions at reduced prices to our past customers. We will try in all instances to alert our customers of a later version that is expected but we can not guarantee that this will always happen for any particular product.

Electronic Download Purchases:

Due to the very nature of electronic downloaded products delivered directly to your computer, they can not be returned. Once you have received the product you will have full access to all of the proprietary and copyrighted information it contains and are free to print it and use it for the purpose intended. Accordingly, no refunds are offered under our Guarantee of satisfaction for our electronic downloaded products.

We have many thousands of very satisfied customers with our download items and are confident you will be fully satisfied as well. Please read the product description carefully to ensure it is the product you want before purchasing it.

"The Dog Ate It" Guarantee

Some people may be concerned they will somehow lose their downloaded purchase. We have eliminated any worries for you with our "The Dog Ate It" Guarantee. If for any reason after your purchase you lose your download, change your computer, or accidentally erase the files within one year of purchase, we will resend your download purchase to you free of charge and we will do it as soon as possible, usually within one business day!

Our Shipping and Handling Policy:

When ordering online you will use an automated shopping cart system (Americommerce) which provides you with an encrypted secure online ordering process. You may chose your preferred shipping method. The Shipping charge options presented to you will include both a shipping cost and a nominal handling charge. You will never be charged more than the amount indicated for the shipping option you select. Please note that for various reasons including package pickup times, holidays, and other considerations we reserve the right to substitute an alternate shipping method which will always be intended to get your order to you within the timeframe you specified. If the alternate shipping method costs us more you will not pay more. If the alternate shipping method costs less we can not refund any difference. Of course, we can not guarantee a carrier's performance but FedEx, UPS and the U.S. Post Office are very reliable and our experience has been approximately a 98% on-time delivery.

We ship all orders received by 3:00 p.m. Eastern Time the same day (Monday - Friday). Our office is closed on Saturday and Sunday and all holidays. Please keep this in mind when selecting your shipping option.

Thank you in advance for doing business with BusinessBookPress.com and/or BizPricer.com.

R D S Associates, Inc. Business Book Press is a BBB Accredited Business. Click for the BBB Business Review of this Computer Software Publishers & Developers in Niantic CT

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